Terms and Conditions

Last updated: 15 September 2026

These Terms and Conditions govern access to and use of Hitosys (hitosys.com and its subdomains), a product of Growpro Learning Solutions (OPC) Private Limited (“Hitosys,” “we,” “us”).

1. Acceptance of Terms

By creating a company account or otherwise using Hitosys (HRMS, Payroll, and/or Recruitment modules, together the "Service"), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the Service. These Terms apply to the account-holder company ("Customer") and to individual users it authorizes to access the Service (employees, HR administrators, and hiring team members).

2. Eligibility & Accounts

Company accounts must be created by an authorized representative of a legitimate business. The Customer is responsible for maintaining the confidentiality of login credentials, for all activity under its account, and for the accuracy of company, employee, and billing information entered into the Service. The Customer is responsible for obtaining any consents required from its own employees or candidates before uploading their personal data to Hitosys.

3. Subscription & Free Trial

Hitosys is offered as a single subscription, billed per employee per month, covering HRMS, Payroll, Recruitment & ATS, and Hito, as described on our Pricing page. New accounts may start with a free trial period; no payment is required to begin a trial, and features or employee limits may be restricted during the trial. Continued use of the Service after the trial ends constitutes agreement to be billed under this subscription.

4. Fees & Billing

Subscription fees are billed in advance on a recurring monthly basis based on the number of active employees on the account, and are payable via our payment processor, Razorpay. Fees are non-refundable except as described in our Refund Policy. We may change our pricing with advance notice; continued use of the Service after a price change takes effect constitutes acceptance of the new pricing.

5. Customer Data

"Customer Data" means employee records, payroll and salary information, attendance and leave data, candidate and applicant information, and any other data the Customer or its users upload to the Service. The Customer retains ownership of its Customer Data. We process Customer Data solely to provide the Service, as described in our Privacy Policy, and will not sell Customer Data to third parties.

6. Acceptable Use

You agree not to misuse the Service — including attempting unauthorized access to accounts or data belonging to other companies, interfering with Service operation, uploading unlawful or discriminatory content, using candidate or employee data for any purpose outside legitimate HR, payroll, or hiring administration, or using the Service to violate applicable labor, tax, or data protection law.

7. Intellectual Property

All Service software, branding, design, and underlying content (excluding Customer Data) are owned by Growpro Learning Solutions (OPC) Private Limited or its licensors and are protected by applicable intellectual property law. Nothing in these Terms transfers ownership of the Service to the Customer.

8. Disclaimers

The Service is provided "as is." While we aim for high availability and accuracy, we do not guarantee that the Service will be uninterrupted or error-free, or that it independently ensures compliance with statutory payroll, tax, or labor obligations — the Customer remains responsible for the accuracy of data it submits and for its own regulatory compliance.

9. Limitation of Liability

To the fullest extent permitted by law, Growpro Learning Solutions (OPC) Private Limited and its affiliates shall not be liable for indirect, incidental, special, or consequential damages arising from use of the Service, including but not limited to payroll errors resulting from inaccurate data supplied by the Customer.

10. Termination

We may suspend or terminate access to the Service for violation of these Terms, non-payment, fraudulent activity, or conduct that we believe harms the Service or other users. The Customer may cancel its subscription at any time as described in our Refund Policy. Upon termination, the Customer may request an export of its Customer Data within a reasonable period, after which it may be deleted in accordance with our data retention practices.

11. Changes to These Terms

We may revise these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms. Material changes will be communicated to account administrators by email.

12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Puducherry, India.

13. Contact Us

Questions about these Terms can be sent to hitosyshcm@gmail.com.

See also our Privacy Policy and Refund Policy.

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